ZWO ASI | Support

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Description

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FAQ

|Are customs fees included in the price?
Kindly note that the price is USD without tax. Buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
|Which company do you use to ship?
Usually we ship via UPS, DHL or EMS, it depends on which country you are in.
|Where are camera send from?
If you order directly from our website, it will be shipped from China.
|Do you have office in foregin,do I have to sent my camera to China to repair?
Please refer to our Warranty and Repair Policy.

Still have questions?

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Questions

I ordered including backorder item.When is it likely to be shipped?
May I have the tracking number?

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Please submit your request

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What camera/cameras board do you have interest in? and how many do you need?

What field do you use the camera for?

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Do you has any astronomy website or physical shop?

Do you has any experience in selling astronomy cameras?

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